Your new company
The company is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
Your new role
As a Front Office Integration Analyst, you will play an important role in being on the front line of the integration program, which is a trusted partner for Front Office teams to ensure a seamless and effective client experience, and you will be assisting a Front Office Integration Manager (FOIM) with the preparation and execution of and able to Global and Regional teams.
What you'll need to succeed
Prior experience of dealing with clients, processes or platforms with at least 3 years of relevant experience
Language proficiencies in English, Mandarin and / or Cantonese, based in Singapore / Hong Kong to support the local client base. For candidates in HK, working level proficiency in English is required.
Proficiency in Excel; able to work with data and reports
Project management skill sets / experience – The candidate shall be people-oriented, with good communication, interpersonal, and stakeholder management skills
Solution oriented, with the ability to pick up information quickly, think outside the box, and deliver responses confidently to non-technical audiences.
What you'll get in return
Assist the FOIMs in integration-related activities, including but not limited to the following:
1. Tracking and reporting of client preparation activities during client migration, e.g. support for client communications, client re-papering, queries on the transmission process, information on product decommission;
2. Collation and submission of pre-migration data remediation activities on client accounts
3. Collation and submission of client consent completion• Assist FOIMs in their partnership with various Business / Functional SMEs (such as Operation, Product Teams, Migration specialist) for timely issue resolution during the post-Migration phase.
Create and generate reports of task completion status, open issues etc
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Rubern Ilangovan - rubern.ilangovan@hays.com.my
EA Reg Number: R21103035
EA Licence Number: 07C3924
Company Registration No: 200609504D