Senior Manager, Change Management (IT Project)

Reputable healthcare organisation in SG seeking for Change Management to lead nationwide transformation.

Your new company

They are one of the leading healthcare organisations in Singapore that delivers value-driven, innovative, and sustainable healthcare services to the country.

Your new role

As a Senior Manager in the organisation's PMO, you will be reporting directly to the PMO Director, with a main focus in Change Management of the organisation's nationwide Corporate Finance IT system.

You will be working with the Project Management team, external vendors, and counterparts to develop and execute the Change Management Plan for the organisation's billing system.

Key responsibilities includes:

Change Management

  • To participate in Change Network engagement, related working sessions and perform necessary follow-up required.
  • In supporting the Cluster ’ s primary Change Champion, to work closely with various stakeholders amongst the Project Change Network, to perform review for the Change Management Master Plan, Training Curriculum, Materials, Mass Broadcast Communications packs. Perform customisation and develop specific plans to suit Cluster’s situations, where relevant.
  • Liaise with the institutions appointed representatives to disseminate change plan for training and communications activities to be executed at the institutions level.
  • Perform Cluster coordination and support for Change Management related activities, such as trainers ’ nomination, registration, change communications.
  • Be able to articulate and provide key highlight updates to the Change Sponsor and Management as needed.


  • While main focus of your job is on Change Management, you are to support project management office ’ s tasks (such as project coordination, deployment, communication, implementation, management reporting) depending on the project milestone progress and as assigned by the Director.
  • To work on relevant plan & procedures, and prepare process documentations as needed.

What you'll need to succeed

  • Possesses a minimum of a Bachelor's Degree in Computer Science with an IT project management working experience and hands-on experience in driving change management activities.
  • At least 5 to 8 years of relevant working experience in Change and Project Management.
  • Proven working experience with Change Management in large organisations.
  • Experience with Change Management for billing systems will be advantageous.
  • Working experience in the healthcare sector will be advantageous.
  • Possess good communication skill, passionate in engaging people, and driving buy-in.
  • Organised, motivated, able to adapt to changes, and thrive when facing challenges.
  • Able to work independently in a dynamic environment, work well in a collaborative manner as a team lead, and to be a team player.

What you'll get in return

  • A competitive salary package
  • Strong career progression
  • Opportunity to work in one of the leading organisations in the healthcare industry

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jo Synn at Hays on +65 9828 9241 or email for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Projects & Change, please contact us as well.



Job Type
Healthcare & Medical
Projects & Change Management

Talk to a consultant

Talk to Jo Synn Tan, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 81366546

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