Payment Processing & Control Executive (Contract)

A global investment firm is looking for a Payments Processing & Control to join their team based in Singapore.

Your new company

The company is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The firm's employees serve clients worldwide, including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

Your new role

You will work very closely with internal partners from Front Office, Market / Location Business Man-agers, Processing Team, Audits M&T and IT.
The department values Diversity and Inclusion (D&I) and is committed to realising the firm’s D&I am-bition, which is an integral part of our global cultural values.

What you'll need to succeed

  • Overall know-how of banking products and processing areas
  • Good command of English, Mandarin and or Cantonese as you will have to perform client call-backs to individuals speaking these languages on a daily basis.
  • Pleasant personality with outstanding interpersonal skills
  • Organised and systematic individual who pays attention to detail and accuracy
  • Fast learner and ability to rotate between different topic areas and tasks
  • Experience in client services and/or payment processing
  • Outstanding end-user computing skills (MS Office Suite), Visual Basic, Macros etc.
  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realise their full potential and can bring their full, authentic selves to work

Your responsibilities include:
  • Private critical payment processing and client verification activities for private banking. Timely and accurate handling of outgoing and incoming fund transfers in conjunction with driving digital automation are key deliveries.
  • To promote efficiency and independence in our front-to-back process by focusing on timely and accurate handling of client instruction validation, and professional and friendly client callbacks, related to areas including: Ad-hoc fund transfer, Cheques/Cashier Order deposit and Issuance, Security Transfer, Securities Lending
  • To be conversant and compliant at all times with relevant statutory, head office, local directives and regulations in force.
  • To manage all incoming Front Office issues/escalations related to day-to-day instruction handling in a timely, accurate and customer-friendly manner.
  • Calculate fees due to/owe by WM clients to ensure accurate and timely fees processing.
    To facilitate process change and continuous improvements within the above-mentioned areas, by addressing issues and participating in projects and initiatives to improve efficiency either within or outside the team.
  • Responsible for Audit, Monitoring & Testing, SOX, QAR and all risk and controls related to re-viewing and exercise.
  • Report or raise irregularities or issues which may cause potential breach in controls or deviations from standard processes promptly to team leader and line manager

What you need to do now
If you're interested in this role, click 'apply now' or forward your latest resume to

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

\Hays Registration Number: 200609504D, EA Licence: 07C3924, Registration ID Number: R22108490


Job Type
Banking & Financial Services
Banking and Financial Services
Unlock competitive packages coupled with comprehensive medical coverage

Talk to a consultant

Talk to Rubern Ilangovan, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: -