Your new company

My client, who supplies sensors located in Central East, is seeking an Order Fulfilment Specialist who is detail-oriented and proactive professional to manage and coordinate all order-related activities, ensuring exceptional customer service and timely fulfilment. This role is critical in supporting our customers’ requirements and driving operational excellence. Reporting to the Manager, there will be a hybrid working arrangement.

Your new role

• Be the primary point of contact for customers on orders and delivery updates.
• Handle large volumes of orders with accuracy and efficiency.
• Collaborate with Sales and Logistics to meet customer timelines and maximise revenue.
• Drive process improvements and support forecasting and inventory planning.
• Coordinate with logistics partners for shipment and delivery management.
• Translate forecasts into actionable shipment and production plans.
• Monitor supply-demand gaps and escalate issues proactively.
• Validate forecasts against actual orders and chase missing purchase orders.

What you'll need to succeed

• Diploma or Degree in Business, Supply Chain, or related field.
• Minimum 5 years of experience in customer service and planning, preferably in the electronics industry.
• Knowledge of inventory management and MRP/ERP systems
• Proficient in Microsoft Excel and Word.
• Strong customer service orientation and communication skills.
• Expertise in order management and forecasting.
• Analytical thinking and attention to detail.
• Ability to collaborate across functions and solve problems effectively.

What you need to do now

If you're keen on pursuing this exciting opportunity, please send a copy of your CV (word document) to belinder.kaur@hays.com.sg (Registration ID No. R1545727)
EA Licence No.: 07C3924
Company's Registration number: 200609504D