Your new company
Our client is a growing Singapore‑based SME in the industrial sector, supplying solutions to a diverse client base across commercial and industrial environments. The business manages project‑based installations, working closely with customers from planning through to on‑site execution. With an established reputation for reliability and quality, the company is now strengthening its leadership team to support continued growth and operational excellence.
Your new role
As Operations Manager, you will play a critical role overseeing end‑to‑end operations, combining logistics, project execution and customer service excellence. Reporting directly to senior management, you will manage daily operations while ensuring projects are delivered safely, on time and to customer expectations.
Your key responsibilities will include:
- Overseeing end‑to‑end logistics, including procurement, inventory management, warehousing, and coordination with suppliers and transport partners
- Managing project operations, from order handover through to installation and completion, including manpower planning and on‑site coordination
- Acting as the key escalation point to ensure high standards of customer service and issue resolution
- Leading and developing a small operation and site team, driving accountability and performance
- Improving operational processes, workflows and cost efficiency within an SME environment
- Ensuring compliance with safety, quality and regulatory requirements across operations and sites
What you'll need to succeed
To be successful in this role, you will ideally have:
- Proven experience as an Operations Manager or Senior Operations role within manufacturing, industrial engineering, construction, or project‑based environments
- Strong knowledge of logistics, supply chain and inventory management in an SME setting
- Hands‑on experience supporting or overseeing installation or project‑based work
- A customer‑centric mindset with the ability to manage stakeholders and resolve operational issues effectively
- Experience leading small teams with a practical, hands‑on leadership style
- Strong organisational skills and the ability to balance operational detail with strategic thinking
- Experience working in or with Singapore‑based SMEs will be highly advantageous
What you need to do now
If you're interested in this role, please reach out to me at darrell.eng@hays.com.sg with an updated resume.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1985870
EA License number: 07C3924
Company Registration number: 200609504D