End User Support Specialist

End User Support Specialist

Your new company
An innovative leading medical devices company providing solutions to Hospitals and Emergency Services.

Your new role
• Support and troubleshooting of hardware and software issues with Microsoft Windows OS, Microsoft Office Suite and other business applications.
• Ensuring SLAs are met through creation of tickets from emails, calls and face-to-face requests
• Provide support and maintenance to network / server equipment, phone systems and ISP Circuits
• Liaise with 3rd party service providers to resolve issues
• Deployment of IT projects with the Global IT teams

What you'll need to succeed
• Bachelor’s Degree in Computer Science, Computer Engineering or equivalent
• Certifications in MCP, MCSE, Microsoft Office 365, VMware, CCNA would be a strong advantage
• More than 5 years of experience supporting enterprise business users
• Exceptional language skills in both written and spoken English and Mandarin to liaise with Mandarin speaking users

What you'll get in return
• Competitive remuneration
• Opportunity for growth in international projects
• Exposure to a wide range of Enterprise IT Services and solutions

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you but you are looking for a new position within Technology, please contact Shunki Tan at +65 6303 0726 or email shunki.tan@hays.com.sg for a confidential discussion on your career. Hays Registration Number: R22109230, EA License: 07C3924, Company Registration Number: 200609504D. #1239426


Job Type
Healthcare & Medical

Talk to a consultant

Talk to Irfan Ismail, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 63030151

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