Contractor Care Executive- Contracting

Hiring a Contractor Care Executive!

Your new company

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 33 countries, we’ve evolved to put our customers at the heart of everything we do.

So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow.

Offering an unrivalled suite of recruitment and workplace solutions, whether you’re looking for what’s next in your career, or have gap to fill, we’ll help get you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow

Your new role

Some of your responsibilities include:

  • Work with the Hays Legal team to resolve HR related matters relating to contractors ongoing employment.
  • Ensure timely and accurate response to queries by candidates and contractors
  • Manage ad-hoc contractor queries, including issues related to time sheets, leave balance, payslips, expenses etc.
  • Oversee the end to employment lifecycle for payroll only contractors
  • Ensures smooth daily operations of the Contractors
  • Assist with administration support to recruiters for contractor management
  • Take ownership of the end-to-end EP application process for contractors, including ensure compliance to TAFEP requirements
  • Ensure there is appropriate communication between client, CEM and candidate about MOM’s decision on work pass at every stage

What you'll need to succeed

We welcome professionals from various industries. Key qualities required:

  • Demonstrates a commitment to ‘Customer Centricity’, providing outstanding service and solutions
  • Able to work effectively as a team to collaborate and work towards common goals
  • Demonstrates strong communication skills
  • Able to effectively manage time, prioritise and multitask
  • Demonstrates strong teamwork, flexibility, proactivity, and willing to help wherever possible
  • Demonstrates discretion at all times and adhered to privacy/data protection requirements

What you'll get in return

At Hays, you’ll never stand still because we harness your potential. We believe in promoting our people based on merit. With world-class training and mentoring from senior leaders, the possibilities for your career are endless. You’ll have the opportunity to determine your career path that is aligned with your skills and interests. Achieve and you’ll be fast-tracked into people or business leadership. We have transparent promotion criteria, so you’ll always have a goal to work towards. We provide attractive KPI & placement bonus and a fast extension to career development.

What you need to do now

Click “apply now” if you are interested in this role. For further details or a confidential discussion, please email

At Hays, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our customers, and our community. Hays is proud to be an equal opportunity workplace that embraces diversity and strives to be inclusive environment for our people.



Job Type
Staffing & Employment
Resource Management

Talk to a consultant

Talk to Yee Kit Ong, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: +60 3 7890 6236

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