Your new company
This is a global tier-1 banking firm with a strong presence and branding.
Your new role
- Co-ordinate Deal Assignment Process in APAC
- Work with In-Country Fulfilment Managers to assign deals within the SLA
- Work with Regional Implementation Manager to get resources assigned for multi country implementations
- Execute established routines to do regular follow ups with stakeholders to provide missing information & complete assignment tasks
- Maintain Deal Assignment Share Point & send out regular status reporting
- Manage E-Banking Maintenance for APAC Region and ensure timely & accurate turnaround of the E-Banking Maintenance requests
- Manage delivery of service by the offshore delivery Centre and ensure SLAs are met for timely turnaround time for E-Banking & Deal Assignment
- Co-ordinate with stakeholders and offshore delivery Centre in managing issues and escalations
- Prepare and send daily, weekly and monthly dashboards
- Run Critical Macros to identify data mismatch and gaps and work with stakeholders to fix them
What you'll need to succeed
- 5+ years of experience preferably in banking, financial or other industry
- Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
What you'll get in return
This is an excellent opportunity to be part of a global banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email francesca.kok@hays.com.sg for a confidential discussion. Referrals are welcome.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D