Client Services (e-banking) 6 months

Client Services (e-banking) 6 months

Your new company

This is a global tier-1 banking firm with a strong presence and branding.

Your new role

  • Co-ordinate Deal Assignment Process in APAC
  • Work with In-Country Fulfilment Managers to assign deals within the SLA
  • Work with Regional Implementation Manager to get resources assigned for multi country implementations
  • Execute established routines to do regular follow ups with stakeholders to provide missing information & complete assignment tasks
  • Maintain Deal Assignment Share Point & send out regular status reporting
  • Manage E-Banking Maintenance for APAC Region and ensure timely & accurate turnaround of the E-Banking Maintenance requests
  • Manage delivery of service by the offshore delivery Centre and ensure SLAs are met for timely turnaround time for E-Banking & Deal Assignment
  • Co-ordinate with stakeholders and offshore delivery Centre in managing issues and escalations
  • Prepare and send daily, weekly and monthly dashboards
  • Run Critical Macros to identify data mismatch and gaps and work with stakeholders to fix them

What you'll need to succeed

  • 5+ years of experience preferably in banking, financial or other industry
  • Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures

What you'll get in return

This is an excellent opportunity to be part of a global banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.

What you need to do now


If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email francesca.kok@hays.com.sg for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
EA Reg Number: R1660446
EA License Number: 07C3924
Company Registration No: 200609504D

Summary

Job Type
Temporary
Industry
Banking & Financial Services
Location
Singapore
Specialism
Banking and Financial Services
Ref:
1268323

Talk to a consultant

Talk to Francesca Kok, the specialist consultant managing this position, located in Singapore
#27-20 UOB Plaza 2, 80 Raffles Place

Telephone: 63030726

Similar jobs to Client Services (e-banking) 6 months

  • Professional Trading Services Specialist (W40277) 6 months Contract

    Hot Job : This leading investment bank is hiring now!
    SingaporeBudget up to SGD 5000 per month
  • Trade Finance Operations

    This is a multinational bank with a strong global presence and branding.
    Singapore
  • Trade Finance Operations

    A multinational bank seeking for Trade Finance Operations Analyst!
    Singapore