Your new company

This is a multinational investment bank.

Your new role

• Capacity and Performance Management.

• Working with development teams for take-on and training of new services or significant upgrades.

• Providing support for Audits (internal and external).

• Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements

What you'll need to succeed

• 5+ years of relevant IT experience (Production Support, ITIL, Release Support, Technical Implementations, or equivalent)

• Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers

• Excellent written and verbal communication skills (English)

• Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft.

• Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution.

• Support of on-call rotation for off-hours and weekend support as needed

What you'll get in return

• Challenging yet fulfilling career with an equal opportunity employer.

• Various opportunities to learn and upgrade your skill sets

• Competitive remuneration package and benefits

What you need to do now