Job Summary:
We are seeking a detail-oriented and strategic Business Analyst to support public sector initiatives by analyzing business processes, identifying areas for improvement, and facilitating data-driven decision-making. The ideal candidate will work closely with stakeholders across government agencies to deliver impactful solutions that enhance service delivery and operational efficiency.
Key Responsibilities:
- Collaborate with internal and external stakeholders to gather and document business requirements.
- Analyze current processes, systems, and workflows to identify inefficiencies and recommend improvements.
- Develop business cases, feasibility studies, and cost-benefit analyses to support project proposals.
- Translate business needs into functional specifications for IT and development teams.
- Support the design and implementation of new systems or enhancements to existing platforms.
- Facilitate workshops, interviews, and focus groups to elicit requirements and feedback.
- Monitor project progress and ensure alignment with strategic objectives and compliance standards.
- Prepare reports, dashboards, and presentations for senior management and government stakeholders.
- Ensure solutions adhere to public sector policies, data governance, and regulatory requirements.
Qualifications:
- Bachelor’s degree in Business Administration, Public Policy, Information Systems, or related field.
- Minimum 3–5 years of experience in business analysis, preferably within the public sector or government projects.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in business analysis tools (e.g., Microsoft Excel, Visio, Power BI, JIRA).
- Excellent communication and stakeholder management skills.
- Familiarity with government procurement, budgeting, and compliance frameworks is a plus.
- Certification in Business Analysis (e.g., CBAP, PMI-PBA) is advantageous.
Hays Recruiter: Xander Chan | Xander.Chan@hays.com.sg | +65 6027 2272