• Your new company

  You'll be working in the FSO Client Onboarding Team in Wealth Management Singapore Client Onboarding is responsible for providing comprehensive support in Onboarding to our Clients and Client Advisors in various market teams. Providing an excellent & outstanding client experience is our goal. Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

  Your new role

  Are you a team player? Do you enjoy working in an ever-changing environment & solving complex tasks? Do you want to proactively go the extra mile to help clients with us? Do you enjoy supporting a group of experienced Client Advisors in delivering an excellent client experience? We are looking for you to join our FSO Singapore Client Onboarding organization as a Client Onboarding Specialist to help us provide efficient & high-quality support to our Clients and Client Advisors

  • support Wealth Management Client Advisors and our clients on all Client onboarding matters
  • facilitate the Onboarding of new client relationships and accounts for Individuals, Domiciliary Companies, Legal entities, Financial Institutions, Trusts, Funds, External Asset Managers
  • ensure compliance with MAS 626 notices and Guidelines, and to mitigate risk (Legal / Regulatory / Reputational) for the bank.
  • Address sanction and other AML risks identified during Client Onboarding process.
  • Build strong relationships with key stakeholders such as Front Office, Legal, Compliance and Risk management teams
  • Manage complex troubleshooting as required
  • work within a highly motivated Client Onboarding team, and help to continuously improve processes (i.e. sharing lessons learned and best practices)

What you'll need to succeed

• solid banking experience or at least a bachelor’s degree in a banking/ finance-related discipline
• 1 year experience or more in a similar Client Onboarding role dealing with Wealth Management clients and supporting Client Advisors
• experience in AML/KYC and regulatory guidelines e.g. MAS 626
• solid IT skills, ideally with CAWB, CBD, etc. as well as willingness to learn new tools and processes
• very good problem-solving skills
• an excellent spoken and written knowledge of English & Mandarin
• able to work and be focused under pressure; perfectly organized and with high quality standards

• What you need to do now

  If you're interested in this role, forward an up-to-date copy of your CV to Samantha.Anthony@hays.com.my

Hays Registration Number: 200609504D, EA License: 07C3924, Registration ID Number: R22108490